EU AI Act · Article 50 · Chatbase
Does your Chatbase chatbot break the EU AI Act?
From 2 August 2026, Article 50 of the EU AI Act requires that people interacting with an AI system are clearly told so — at the latest at the first interaction. If you run Chatbase (Chatbase AI chatbot) on a site with EU visitors, here's what that means for you.
Does Article 50 apply to Chatbase?
Yes — almost certainly.
What Chatbase does by default
Chatbase builds AI-native chatbots — the whole product is an AI system talking to your visitors, so Article 50(1) applies squarely. As a builder platform, Chatbase leaves the disclosure entirely to you; nothing is shown by default.
How to make your Chatbase chatbot compliant
- Set your Chatbase bot's initial message to clearly state it's an AI assistant.
- Name the bot as an AI assistant, not a person.
- Add the disclosure badge and an AI transparency page to your site.
- Save dated evidence of the disclosure.
The fine print
Non-compliance can be fined up to €15,000,000 or 3% of worldwide annual turnover (Art. 99(4)(g); for SMEs, the lower of the two). Enforcement by national authorities starts 2 August 2026. The June 2026 Digital Omnibus delayed many AI Act duties — but not this one. This page is implementation guidance, not legal advice.
Check your Chatbase site now — free, no signup
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Using a different tool? intercom, tidio, crisp, hubspot, zendesk, smartsupp. Or read the full Article 50 guide.